Frequently Asked Questions
What does Escape Payout do?
Escape Payout tracks every debt, loan, BNPL plan, and financial obligation you have. It calculates your net monthly position and shows you a personalized Relief Map — the exact timeline of when each obligation ends and when you'll reach financial freedom.
Is my financial data secure?
Yes. Your data is stored securely on encrypted servers. We never share your information with third parties. Each user's data is completely isolated — no one else can see your accounts or transactions.
What is the Relief Map?
The Relief Map is a month-by-month timeline showing exactly when each of your debts and obligations ends, how much cash flow you free up each time, and the projected date when your net monthly income becomes positive. It updates automatically as you log payments.
What is a Jamiya and how does it work?
A Jamiya (also called a rotating savings group, tontine, or committee) is a group savings arrangement where members contribute regularly and each member receives the full pot in turn. Escape Payout lets you track your Jamiya contributions and scheduled payout date so it's included in your monthly planning.
What's the difference between Free, Pro, and Max?
Free — 2 accounts, 3 obligations, 1 debt. Great for getting started.
Pro ($11.99/month) — Unlimited accounts, debts, and obligations. 5 receipt attachments per month. Everything you need to manage your full financial picture.
Max ($24.99/month) — Everything in Pro plus the AI Money Coach with 150 interactions per month and unlimited receipt attachments.
How do I cancel my subscription?
You can cancel anytime through your iPhone's Settings → Apple ID → Subscriptions. Your plan stays active until the end of the current billing period. We do not offer refunds for partial periods, but you keep access until the period ends.
I lost my data after reinstalling — can I get it back?
Yes. Your data is stored on our servers, not on your device. Simply log back in with the same email and password you used to sign up and all your data will be restored.
How do I restore my purchases on a new device?
Open the app, go to Settings → Upgrade, and tap "Restore Purchases." Make sure you're signed in with the same Apple ID used when you originally subscribed.
What currencies are supported?
Escape Payout supports any currency. You set your preferred currency when you sign up, and it's used consistently across all your accounts and reports.
Does the app connect to my bank?
No. Escape Payout does not connect to your bank automatically. You enter your balances and log transactions manually. This keeps your banking credentials completely private — we never ask for them.
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